Terms & Conditions

1Acceptance of Terms

By accessing this website, creating an account, or purchasing a ticket, you ("Guest") agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, you must not use the site or attend any event.

2No Affiliation or Endorsement

REVIVAL ("we", "us") is an independent event organizer. Our events are NOT affiliated with, authorized, endorsed, sponsored or approved by any artist, performer, their management, record labels, tour promoters, ticketing companies or concert venues referenced on this website.

Artist names, tour names and venue names are used solely in a descriptive, nominative manner to indicate the date and approximate area of the concert our independent event follows. All trademarks remain the property of their respective owners. No artist will be present or perform unless explicitly and separately announced in writing.

An afterparty ticket does NOT grant admission to the concert itself.

3Age Requirement & Identification

Every event has a minimum age, shown on its event page: 21+ unless the event page says 18+. No one under 18 is admitted to any event. Guests must present a valid, unexpired, government-issued photo ID (passport, driver's license, or state ID) at entry. Alcohol is served only to guests aged 21 or older, in accordance with the law of the state where the event takes place.

Guests may either (a) upload an image of their ID to their account for pre-verification, or (b) bring the original physical ID to the event. Pre-verification does not waive the in-person check. Failure to present valid ID will result in denied entry without refund.

Providing false or fraudulent identification is grounds for immediate removal and may be reported to authorities.

4Tickets, Pricing & Payment

Ticket prices vary by afterparty. The price displayed for the selected event at checkout applies. Payment may be made by Apple Pay, credit/debit card, Stripe, or in cash upon arrival where offered.

Online payments unlock the event location immediately. Cash-on-arrival reservations receive a meeting point approximately 2 hours before doors, and the exact address after check-in. Cash reservations may be released if the Guest has not arrived within 60 minutes of doors opening.

Tickets are personal. They may be transferred only through the transfer feature in My tickets, or with our written consent. Resale above face value is prohibited.

5Confidential Location

Event locations are disclosed only to paying Guests. You agree not to publicly share, post or distribute the address. We may revoke tickets of Guests who do so.

6Refunds & Cancellations

Tickets are refundable up to 48 hours before doors open. Within 48 hours, tickets are non-refundable. If the associated concert is cancelled or the event is cancelled by us, Guests will receive a full refund to the original payment method. We are not responsible for travel or concert-ticket costs.

If we move an event to a different venue, Guests may keep their ticket or request a full refund. A concert that runs late, or changes to the music, theme, hosts or set times, do not entitle a Guest to a refund.

7Conduct & Right of Admission

We reserve the right to refuse entry or remove any Guest for intoxication, harassment, violence, drug possession, discrimination, or failure to follow staff instructions, without refund. Consent and respect are mandatory. Guests are subject to search on entry.

8Assumption of Risk & Liability

Attendance is at your own risk. To the maximum extent permitted by law, REVIVAL, its staff and venue partners are not liable for personal injury, loss or theft of property, or any indirect or consequential damages. Our total liability shall not exceed the ticket price paid.

9Photography

Events may be photographed or filmed. By attending, you consent to the use of your likeness for promotional purposes. Request removal at any time by contacting us.

10Privacy Policy

We collect your name, email, payment confirmation and, if you choose, an image of your ID. ID images are used solely for age verification, stored encrypted, and deleted within 30 days after your last event. Payment card details are processed by our payment providers and are never stored by us.

We do not sell your personal data. You may request access to, correction of, or deletion of your data at any time.

11Where These Terms Apply & Governing Law

These Terms apply to every Guest and every REVIVAL event in all fifty US states and the District of Columbia, wherever you live and wherever the event takes place.

They are governed by the federal laws of the United States and, where state law applies, by the law of the state in which the event takes place (or, for questions not tied to an event, the state in which you live). If the law of your state gives you consumer rights that cannot be waived or limited by contract, those rights apply and nothing in these Terms takes them away.

If a court decides that any part of these Terms is not enforceable in your state, that part is limited to the minimum extent necessary and the rest of these Terms stay in effect.

Section 31 (Dispute Resolution & Arbitration) applies to any dispute it covers. The local laws of the place where an event is held, including alcohol and venue licensing rules, also apply to conduct at that event.

12Changes

These Terms are subject to change. We may update them at any time, and the version published on this page applies from the date shown. Continued use of the site or attendance at an event after an update constitutes acceptance of the revised Terms. Material changes will be shown on this page with a new date. Last updated: November 14, 2026.

13Eligibility & Accounts

You must be at least 18 years old to use this website, create an account or buy a ticket. By using the site you confirm that you are.

You agree to give accurate, current information and to keep it up to date. One person may hold one account. You are responsible for keeping your password confidential and for all activity under your account. Tell us immediately if you suspect unauthorized use.

We may suspend or close an account that breaks these Terms, is used for fraud or resale, or puts other Guests, staff or venues at risk.

14Ticket Delivery, Entry & Re-entry

Tickets are delivered as a QR code in My tickets and by email. Each code is valid for one entry and is invalidated once scanned. Copies, screenshots or forwarded codes do not create additional admissions; the first valid scan is admitted.

Entry may close before the advertised closing time, and re-entry is at the discretion of venue staff unless the event page says otherwise. Arriving late does not extend the event or entitle you to a refund.

Tickets bought from anyone other than REVIVAL or its transfer feature may be invalid, and we are not responsible for them.

15Event Changes

Each event is planned around a concert we do not control. Themes, music, DJs, hosts, set times, door times, dress codes and features (such as photo walls or playlists) may change before or during the event.

If a material change is made before the event, such as a change of date or venue, we will notify ticket holders using the contact details on the account. Refund rights for these changes are set out in Section 6.

16Capacity & Venue Rules

Every venue has a legal capacity and its own house rules, which form part of these Terms on the night. Staff may limit entry, close areas or pause admission for safety, licensing or capacity reasons.

If you hold a valid ticket, follow these Terms and are refused entry solely because of our error, you will receive a full refund.

17Alcohol & Responsible Service

Alcohol is served only to Guests aged 21 or older with valid ID, and only by licensed venue staff. Staff may refuse service to anyone at any time, including Guests who appear intoxicated.

Outside food and drink are not allowed. Do not buy alcohol for anyone under 21 or anyone who has been refused service. Never drink and drive.

18Prohibited Items & Searches

The following are not allowed at events: weapons of any kind, illegal drugs, outside alcohol, fireworks or flares, laser pointers, professional camera or recording equipment without permission, and any item staff consider dangerous.

Bags and persons may be searched on entry. Refusing a search means refusing entry, without refund. Prohibited items may be confiscated and, where required, handed to the authorities.

19Health & Safety

Events involve loud music, crowds, low light, haze or smoke effects and strobe or flashing lights, which may affect people with photosensitive epilepsy or other conditions. Hearing protection is recommended.

You are responsible for your own health and belongings. Follow staff and emergency instructions at all times. If you or someone near you needs help, tell a member of staff immediately.

20Travel & Getting Home

Getting to and from an event is your responsibility. Walking routes, times and distances shown on the site and on tickets are estimates for guidance only and may differ in reality.

Ride, transport, hotel and other services mentioned on the site are run by independent third parties. We do not operate them and are not responsible for them. Any booking you make with them is between you and that provider.

21Venues & Third-Party Services

Venues are independent businesses. They are responsible for their premises, licenses, staff and bar service. Payments are processed by third-party providers such as Stripe, and maps use third-party data. Your use of those services is also subject to their own terms.

22Payments, Chargebacks & Fraud

All prices are shown in US dollars and include any fees displayed at checkout. Taxes are included or added as required by law.

We may cancel orders that appear fraudulent, use stolen payment details, exceed purchase limits or result from an obvious pricing error; in that case any payment is refunded.

If you dispute a payment with your bank for a ticket you used or could have used under these Terms, we may contest the dispute, cancel your other tickets and close your account.

23Promotions, Referrals & Rewards

Discounts, early-bird prices, promo codes, referral credits and rewards have no cash value, cannot be combined unless stated, may be limited in number and may be changed or ended at any time. Abuse, such as self-referral or multiple accounts, voids them.

Early-bird and discounted prices apply only while the stated allocation lasts.

24Going Solo & Meeting Other Guests

If you choose "Going solo", we may introduce you to other Guests. Introductions are a courtesy only. We do not screen, vet or supervise other Guests and are not responsible for their behaviour, inside or outside the event.

Meet new people in the event space, look after your drink and belongings, and tell staff straight away if anyone makes you feel unsafe.

25Reviews & Content You Share

If you post a review, photo or other content on the site, you confirm you have the right to share it and you give us a free, worldwide, non-exclusive license to display and use it to run and promote REVIVAL. Reviews are shown publicly only with your consent.

Do not post content that is unlawful, abusive, discriminatory, misleading or that infringes anyone else’s rights. We may remove any content at our discretion.

26Intellectual Property & Use of the Site

The REVIVAL name, logo, design, text, graphics and software are owned by us or our licensors. You may use the site for your own personal, non-commercial use only.

You must not copy, scrape, resell or frame the site, use bots to buy tickets, interfere with its security or operation, or use it for any unlawful purpose.

27Messages & Marketing

We send service messages about your account and tickets, such as confirmations, address releases and changes to your event. These are part of the service and cannot be turned off while you hold a ticket.

Marketing messages about new nights, ticket news and offers are sent only with your consent. You can unsubscribe at any time using the link in any email or from your account settings.

28More About Your Privacy

We use your information to run your account, sell and deliver tickets, verify age at the door, keep events safe, prevent fraud, answer your questions, improve the site and, with your consent, send marketing. We keep information only as long as needed for these purposes or as required by law.

We use cookies and similar tools to keep you signed in, remember your preferences (such as accepting this entry notice) and understand how the site is used. You can control cookies in your browser; some parts of the site may not work without them.

We share information only with service providers who help us run REVIVAL (such as payment, hosting, email and mapping providers), with the venue for door lists where needed, and with the authorities when the law requires it. We do not sell or share your personal data for cross-context advertising.

Depending on where you live, you may have rights to access, correct, delete or receive a copy of your data, and to opt out of certain processing. To use them, contact us at the address in Section 34. We will not treat you differently for using your rights.

We protect your information with reasonable technical and organisational measures, but no system is completely secure. The site is not intended for anyone under 18, and we do not knowingly collect data from them.

29Indemnity

You agree to cover any loss, damage, claim or cost (including reasonable legal fees) that we, our staff or venue partners suffer because you broke these Terms, broke the law or caused harm to another person at an event.

30Disclaimers & Limits

The site and events are provided "as is" and "as available". To the maximum extent permitted by law, we make no warranties, express or implied, including that the site will be uninterrupted or error-free.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence where the law does not allow it to be limited.

31Dispute Resolution & Arbitration

Before starting any formal claim, please contact us at team@revival.zone and give us 30 days to try to resolve it informally.

If we cannot, any dispute arising from these Terms, the site or an event will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may bring an individual claim in small-claims court.

Claims may be brought only on an individual basis, not as a plaintiff or class member in any class or representative action. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms. If this section is found unenforceable, disputes will be heard in the state or federal courts of the county where you live or where the event took place.

32Events Beyond Our Control

We are not liable for failing to run an event, or for changes to it, caused by events beyond our reasonable control, such as severe weather, natural disasters, public-health orders, government action, strikes, power or network failures, venue closures or the cancellation of the concert. Refunds in these cases follow Section 6.

33General

These Terms, together with the event page and any venue rules, are the whole agreement between you and us about the site and events. If any part is found invalid, the rest remains in force. If we do not enforce a right straight away, we do not give it up. We may transfer our rights under these Terms to a successor business; you may not transfer yours without our consent.

34Contact

Questions about these Terms or your data: team@revival.zone.